FAQ
COVID-19 PROTOCOLS
Our protocols include (but are not limited to): cleaning with an EPA List N disinfectant on all surfaces, door knobs, light fixtures, massage tools, and restrooms. Masks are required by all who enter the building.
As always, your therapist will wash their hands before and after the session, and hand sanitizer is used whenever necessary, as well as sheet changes and disinfecting of the table.
WHAT IF I'M EMOTIONAL DURING MY SESSION?
Things come up, especially during therapeutic sessions. Allowing yourself to process whatever you’re feeling can help you to heal. Know that we are here to hold space for you in however you’re showing up. We can pause at any time–take a break, check in, or end the session early if needed.
WHAT TIME SHOULD I ARRIVE?
Please be ready 10 minutes before the start of your appointment time.
If the door is locked when you arrive, please text (412) 450-0240, and we will let you in when we are ready. We will spend 5-10 minutes checking in beforehand, plus the length of your chosen treatment, and a few minutes to connect afterward. Please plan ahead, and let us know if you need to end your session at a specific time.
WHAT IF I HAVE ALLERGIES?
We use unscented Bon Vital’ Organica Massage Lotion during our sessions. If you have an allergy to anything in it, we also offer Jojoba Oil. We often use organic essential oils or plant based healing salves, but these can be avoided if needed. We check in during our first session about allergies, but please keep us informed if new allergies arise. The sheets we use are laundered after each session using scent-free, biodegradable plant-derived detergent, and are stored on site away from allergens.
WHAT SHOULD I WEAR?
Your comfort is the most important thing to us. There will always be a clean set of sheets on the table, and you will remain covered the entire time, as the drape is respectfully moved for just the part being worked on (i.e., one leg at a time). While some techniques do require direct contact with skin, a great deal of therapeutic work can be done through clothing, so if undressing is not an option for you, no problem!
HOW DO YOU ACCOMMODATE DIFFERENT NEEDS?
We are dedicated to making our treatments accessible to everyone. Sessions can be adjusted as needed (lights, sounds, music, duration, etc). Positioning adjustments can be made (side-lying with support cushions, sitting in a chair, etc). You may remain clothed, or completely unclothed based on your preference. You will always be covered with sheets. We offer an energy work session that can be completely hands-off, and in all sessions we can also avoid areas due to sensitivity or trauma. We have an ADA accessible massage table that lowers to the ground, chairs that accommodate many different bodies, fragrance-free organic massage lotion, and an air purifier to cleanse the space. We are available to offer assistance on and off the table or chair.
You are welcome to have a PA present with you, or if a minor, a parent present. You can let us know at any moment if you need to pause, or end the session early.